Terms of service

General conditions of sale

1. Scope

The general conditions of sale (CGV) that appear below will govern all orders placed through our online store by both consumers and businessmen.

Consumers or users are natural persons who act for a purpose unrelated to their commercial, business, trade or profession activity. Consumers are also legal persons and entities without legal personality that act on a non-profit basis in a field unrelated to a commercial or business activity. An entrepreneur is considered to be a natural or legal person, or a company with legal capacity, that acts with a purpose related to its commercial, business, trade or profession activity.

With regard to businessmen, with these GCS we oppose the general conditions of our clients that complement or contradict ours. These external general conditions will only become part of the contract provided that we have expressly accepted them.

2. Contractual parties, conclusion of the contract, possibility of correction

The counterparty to the contract of sale is ParPer Drum.

The presentation of the products in the online shop constitutes a legally binding offer. First of all, you can place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order using the correction aids provided and explained in the ordering process. By clicking the order button, you place a binding order for the products contained in the shopping cart. Confirmation of receipt of your order is made by email immediately after submitting the order.

3. Contract language, contract file

The language(s) available for the conclusion of the contract are: Spanish, German, English, French, Dutch, Italian, Polish

We keep the text of the contract and send the customer the order data and our GCS by email. The customer can also consult the GCS at any time. Orders already placed are not accessible online for security reasons.

4. Delivery conditions

Shipping costs may be applied to the indicated prices of the products. You can find more information about shipping costs in the offers.

In general, you have the possibility of picking up the products at ParPer Drum, Ronda Miralrio 20, 45516, Spain during the following hours: All day. To attend the workshop ask for availability. Thank you.

5. Payment

In our online shop, the following payment methods are offered in principle:

Credit card


In cooperation with the payment service provider Stripe we offer payment by credit card. When ordering, you simultaneously transfer your credit card data to us. Once you have been authenticated as the legitimate cardholder, your credit card issuer will automatically make the payment by charging it to your card.


SEPA direct debit


In cooperation with the payment service provider Stripe, we offer to make the payment via SEPA direct debit. By confirming your order, you give us a SEPA direct debit order for payment. You will be informed of the date on which your account will be charged by means of a separate pre-notification (so-called pre-notification). With the presentation of the SEPA direct debit order, we will ask our bank to start the payment process. The payment will be made automatically, debiting your account. The account is charged before sending the purchased items. The deadline for pre-notification of the date your account will be charged (pre-notification period) is one day.


6. Right of withdrawal

Consumers can exercise the statutory right of withdrawal as described in the instructions on the right of withdrawal. We do not grant a voluntary right of withdrawal for entrepreneurs.

7. domain reservation

In the case of companies, in addition: We reserve ownership of the articles until all pending payments of the commercial relationship have been fully settled. You may normally resell the products subject to retention of title, but you assign us in advance all collection rights arising from their resale in the amount of the invoice - regardless of whether the product subject to retention of title is combined or mixed with a new article—, assignment that we accept. You will continue to be authorized to collect these charges, although we may also collect them if you fail to meet your payment obligations.

8. transport damage

The following rule will apply to businessmen: The risk of accidental loss and accidental deterioration will pass into your hands as soon as we have delivered the object to the transport agency, the carrier or any other person or establishment in charge of executing the shipment. Between merchants, the right of inspection and claim regulated by Art. 342 of the Spanish Commercial Code governs. If you do not make the claim as regulated in said article, the merchandise will be considered accepted, unless it is a defect that could not be recognized during the inspection. This will not apply if we have intentionally concealed a defect.

9. Legal guarantee of conformity and commercial guarantees

9.1 Liability for defects

If nothing else is agreed upon below, the statutory warranty legislation for defective products shall apply.

The following time limitations and restrictions will not apply to claims for damages caused by us or our legal representatives or agents:

  • in case of damage to life, physical integrity or health
  • in case of breach of obligations with premeditation or gross negligence, or intent
  • in case of non-compliance with fundamental contractual obligations whose fulfillment is necessary for the correct execution of the contract and can normally be relied upon to be fulfilled (cardinal obligations)
  • due to a guarantee promise if so agreed
  • if the scope of application of the product liability law is extended.

Restrictions on entrepreneurs

For entrepreneurs, only our own specifications and the descriptions of the manufacturer's products included in the contract, will be considered an agreement on the quality of the goods; We will not accept any responsibility for the manufacturer's public statements or other advertising statements. In the case of entrepreneurs, the limitation period for claims for defects is one year from the moment in which the goods are delivered and with this the risk has been transferred. The sale of used goods takes place with the exclusion of any guarantee.

Regarding consumers, the following rule will apply: If the customer receives goods with obvious damage caused during transport, the customer must claim them without delay from the carrier and notify us immediately. If the customer fails to claim or notify about the damage as indicated above, such failure will have no effect on his legal rights or his ability to assert such rights, so that this will have no consequences specifically in relation to his warranty rights on the merchandise. However, by reporting any possible damage due to transportation, the customer will help us assert our own rights against the carrier or the transportation insurance company.

Rules against merchants

Between merchants, the right of inspection and claim regulated by Art. 342 of the Spanish Commercial Code governs. If you do not make the claim as regulated in said article, the merchandise will be considered accepted, unless it is a defect that could not be recognized during the inspection. This will not apply if we have intentionally concealed a defect. The prescription periods are not affected.

9.2 Guarantees and customer service

Information about the additional guarantees that may apply and their exact conditions can be found in the product information and on the special information pages of the online store.

Customer service: You can contact our customer service for questions, complaints and claims on business days, on the following business days: Monday through Friday from 9:00 a.m. to 5:00 p.m. to 7:00 p.m., to the phone number +34667971213, by call or whatsapp, and by email to parperdrum@gmail.com

10. Responsibility

We will always take full responsibility in case of claims for damages caused by us or our legal representatives or agents.

  • if there has been damage to life, physical integrity or health
  • if there has been a breach of obligations with willful intent or gross negligence
  • whether guarantee promises have been agreed
  • if the scope of application of the product liability law is extended.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper performance of the contract and the observance of which the counterparty may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents , liability will be limited in amount to foreseeable damage at the time the contract is concluded, the occurrence of which should typically be expected.

Otherwise, claims for damages are excluded.

11. Online dispute resolution

The European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure before an arbitration body.

12. Final provisions

If you are an entrepreneur, Spanish law will apply to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.